Terms of Sales

1. General considerations

1.1. Champ d'application

These general conditions of sale (hereinafter the 'Conditions ») Apply to any order placed by an individual on the website https://www.vitaevo.com And the associated pages (hereinafter the “Site”). They constitute a sales agreement between you and V It's available Æ Vo Editions (Hereinafter" year Ed Vo Editions ') Contact details and additional information on year Æ Vo Editions Are available on the Site. These Terms only apply to orders placed by individuals.

1.2. Legal capacity

To place an order on the Site, you must be over 18 years old. year Æ Vo Editions Reserves the right, in individual cases, to reject or modify your order (for example, if you provide inaccurate information or if year Æ Vo Editions Considers that your solvency is insufficient).

1.3. Availability of products

The products year Æ Vo Editions Are offered within the limit of available stocks. year Æ Vo Editions Is not responsible for any errors in keystroke, inappropriate images or inaccurate information on the Site, including inaccuracies in the description of the products, incorrect prices, inaccurate information about the availability of stock or information from third parties. year Æ Vo Editions Reserves The right to correct these errors and modify or put Updated information at any time. If an incorrect price was entered for a product That you ordered, year Æ Vo Editions Will inform you As soon as possible and will ask you to accept the rectify price before shipping your order. The images on the Site should be considered illustrations and do not guarantee the exact appearance of the products.

1.4. Intellectual property

The Site and all of its content are the property of year Æ Vo Editions Or its concedents. The information published on the Site is protected by intellectual property rights and market laws. That means Than brands, trade names, product names, images, graphics, design, layout and information On products, services and other content cannot be reproduced or used without written permission from year Ed Vo Editions .

2. Contract & Order

2.1. General conditions of sale

Before placing an order on the Site, you must accept the General Terms and Conditions of Sale. By accepting the general conditions of sale, you agree to respect them In full and declare that you have read and accepted the information relating to personal data and consent to our use Information and cookies, in accordance with the Privacy Policy of year Æ Vo Editions Accessible on the Site.

2.2. Conclusion of the contract

A purchase contract is concluded when year Æ Vo Editions Confirmed your order and you received the order confirmation by email. You can cancel your order before it is taken care of by the warehouse of year Ed Vo Editions . If the order is canceled, year Æ Vo Editions Will refund any payment you made.

3. Customer's personal contact details

3.1. Personal information

When you create your user account and/or place an order on year Æ Vo Editions , You must provide certain personal information, including your name, email address and delivery address. You confirm that this information is accurate and complete and you agree to assume all responsibilities in the event of entry errors. year Æ Vo Editions Is committed to respecting your privacy and processing your personal data in accordance with its privacy policy.

3.2. Identification

You are responsible for the confidentiality of your login identifiers. Do not communicate your password to anyone and make sure your account is secure. If you suspect that an unauthorized person has had access to your account, contact immediately year Ed Vo Editions . The warranty covers original manufacturing defects and not defects due to alterations to the function or appearance of the product. year Your order confirmation has warranty certificate value.

If you find a defect in a product

Æ Vo Editions , You need to contact customer service within 15 days after the discovery of the defect. year Æ Vo Editions Undertakes to replace or refund the defective product within 6 months from the date of purchase. year Æ Vo Editions Supports the cost of returning the defective product. year If the defective product is returned and the defect is recognized,

4. Æ Vo Editions Will refund you or send you a replacement product.

Æ Vo Editions Will endeavor to process your application within 14 days of receipt of the defective product.

The warranty does not cover defects due to: External circumstances, such as loss, theft, fire, water or any other liquid.

Misuse or neglect, such as tears, bumps, breakage, product fall, etc.

Aesthetic changes due to normal wear, such as minor scratches, material wear, peeling paint, etc. year Acaccidents or repairs or modifications not carried out by Ed Vo Editions . year If you have not followed the maintenance instructions, the warranty will not apply.

5. Promotions & offres

V It's available These sites are independent of Æ Vo Editions And are not under his control.

Æ Vo Editions Attempts to share only links to websites that comply with data processing security regulations. year æ vo Editions . year Æ Vo Editions Is not responsible for the security or protection of personal information you provide on other websites. You should exercise caution and be aware of the security policy of the site concerned.

Force Majeure case

6. Æ Vo Editions Is not responsible for delivery delays caused by events beyond its will, such as strikes, wars, fire, terrorist attacks, legislative changes, technical issues, power or communication outages, or delays in delivery of its partners or subcontractors due to these events.

These events constitute cases of force majeure, which exonerate Æ Vo Editions Any liability for any damage or any other sanction.

6.2

If a force majeure event occurs, Æ Vo Editions Will inform you as soon as possible and keep you informed of developments.

6.3

If the force majeure situation lasts more than two months, Æ Vo Editions And you have the right to cancel the order. Changes to conditions Æ Vo Editions Reserves the right to change the general conditions of sale at any time. year These changes will be published on the sales site of Ed Vo Editions .

7. They will be applicable to all orders placed after publication.

7.1

Æ Vo Editions Undertakes to inform its customers of any changes within 30 days from their entry into force. However,

7.2

Æ Vo Editions Recommends that its customers consult the site regularly to keep informed of any changes. Changes to conditions

7.3

If a provision of these terms and conditions is declared invalid or inapplicable by a court, the other provisions will remain in force. Provisions declared invalid or inapplicable will be replaced by provisions which are legally valid and applicable and which reflect, to the extent possible, the original intention of the parties.

7.4

Changes to conditions Any dispute will be resolved amicably, by discussion with customer service

7.5

Ed Vo Editions .

7.6

If the dispute cannot be resolved amicably, you can file a complaint online via the European Online Dispute Resolution Portal (LRT): http://ec.europa.eu/consumers/odr.

8. When you file a complaint on this platform, your file is automatically forwarded to your national consumer dispute resolution body.

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This institution will contact us to try to resolve the dispute without having recourse to a court. year In case of dispute, Æ Vo Editions Is committed to respecting the decision taken by the National Office for Consumer complaints (ARN).

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